1. Bookings & Deposits

All bookings require a non-refundable 50% deposit to secure the date. The remaining balance is due no later than the day before the shoot. Bookings are not confirmed until the deposit has been received and acknowledged in writing.

2. Cancellations & Rescheduling

Deposits are non-refundable. Rescheduling requests made with more than 14 days' notice are accommodated free of charge. Cancellations within 14 days of the shoot forfeit the deposit. Full payment is required for cancellations within 48 hours.

3. Copyright & Usage Rights

All photographs and video content remain the intellectual property of Pixels by Daniela. Clients receive a non-exclusive personal-use licence. Commercial use requires a separate written licence. Pixels by Daniela reserves the right to use images for portfolio and social media purposes unless otherwise agreed in writing.

4. Delivery Timelines

• Real estate photography: 24–48 hours
• Portrait sessions: 7–10 business days
• Weddings and events: 4–6 weeks

5. Liability

Pixels by Daniela exercises all reasonable care during shoots. No liability is accepted for loss of images due to technical failure beyond our control or losses arising from third-party delivery platforms.

6. Governing Law

These terms are governed by the laws of the Republic of South Africa.

1. Parties

Service Provider (Lessor): Daniela, trading as The Archive (Pixels by Daniela), Cape Town, South Africa. Client details are captured and confirmed at the time of booking.

2. Purpose

The Lessee wishes to hire The Archive to provide vintage camcorder rental and editing services for their event. All physical items provided are referred to as 'Equipment'.

3. Equipment

• Vintage Sony Handycam (model specified in booking confirmation)
• 3 × Spare batteries
• 1 × External battery charger
• 1 × Formatted memory card
• Instruction card and shot inspiration guide
• Return packaging and Pargo return label

4. Fees and Deposit

The full service fee plus the refundable deposit are due before the Equipment is shipped. Payment via EFT. Banking details provided on invoice. The deposit is refunded within 5 business days of the Equipment being received in good condition. The deposit will be forfeited if equipment is returned damaged, late, not returned, or if the memory card has been deleted or formatted.

5. Shipping & Return (Pargo)

Equipment is shipped to the Lessee's nearest Pargo pickup point at least 3 business days before the event. Equipment must be returned by 12:00 PM on the first business day after the event, repacked using original materials, dropped at any Pargo point with the provided return label.

6. Rental Period

Commences on collection from Pargo. Must be returned by 12:00 PM the first business day following the event unless otherwise agreed in writing.

7. Use of Equipment

The Lessee agrees to use Equipment carefully, not attempt repairs or modifications, not allow under-18s to be solely responsible for it, and protect it from water, heat, and physical damage.

8. Damage and Loss

The Lessee assumes full responsibility from collection to confirmed return. Minor damage is invoiced at repair cost. Significant damage or loss is charged at full replacement cost. The deposit is applied first against any costs.

9. Non-Working Equipment

Notify The Archive within 12 hours of collection via WhatsApp or email if equipment is not functioning. We will provide replacement equipment or a full refund.

10. Editing and Deliverables

• Solo Kit: approx. 5–6 min edited film
• Duo Kit: approx. 6–7 min edited film
• Trio Kit: approx. 7–8 min edited film
• Quad Kit: approx. 8–10 min edited film
• Half Day Event Kit: approx. 5–6 min edited film
• All raw clips culled, organised, and delivered via digital download link
• One round of minor revision requests
• Delivered within 21 days of Equipment receipt

Please note: film durations above are guidelines only. Depending on the volume and quality of footage captured by guests, the final edited film may be longer. The Archive will always deliver the best possible cut of your event.

11. Footage Rights and Portfolio Use

The Lessee grants The Archive the right to use footage for portfolio and social media. The Lessee retains full personal rights and agrees to credit @thearchive.cpt on social media. A 15% Privacy Fee applies for private bookings.

12. Cancellation and Rescheduling

• More than 30 days before event: deposit forfeited, 100% of service fee refunded
• 15–30 days before event: deposit forfeited, 50% of service fee refunded
• Within 14 days: no refund
• Rescheduling 14+ days prior: no penalty, subject to availability
• Rescheduling within 14 days: treated as cancellation

13. Digicam Bundle

The Digicam Bundle is a separate offering from the camcorder kits. The following additional terms apply:

• 5 × vintage digicams provided, each with charged batteries, spares, and a memory card
• All cameras and batteries must be returned via Pargo using the provided return label
• Memory cards must not be deleted, formatted, or tampered with by the Lessee
• Top 20 edited photos delivered within 24 hours of The Archive receiving the kit back
• All remaining photos organised, basic editing applied, and delivered within 21 days
• The deposit will be forfeited if any camera, battery, or memory card is missing or damaged beyond normal wear

14. Governing Law

Governed by the laws of the Republic of South Africa. Disputes subject to the jurisdiction of the courts of the Western Cape.

1. Who We Are

This privacy policy applies to Pixels by Daniela and The Archive (collectively "we", "us", "our"), operated by Daniela Zompanti, based in Cape Town, South Africa. We can be reached at pixelsbydaniela@gmail.com or thearchive.cpt@gmail.com.

2. What Information We Collect

We only collect information you voluntarily provide to us, including:

• Your name and email address when you submit an enquiry via our contact form
• Event details, dates, and any other information you choose to share in your message
• Basic analytics data (page visits, general location) via Google Analytics — this data is anonymised and does not identify you personally

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry or booking request
• Communicate about your project or rental
• Send relevant information about your booking if you become a client

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Photography & Footage Rights

If you become a client, please refer to our Terms & Conditions and (for The Archive) our Rental Agreement for full details on how your images and footage may be used. In summary:

• Pixels by Daniela may use images for portfolio and social media purposes unless otherwise agreed in writing
• The Archive may use footage for portfolio and social media purposes unless a privacy booking is arranged

5. Cookies & Analytics

Our website uses Google Analytics to understand how visitors use the site. This collects anonymised data such as pages visited and general geographic location. No personally identifiable information is collected through cookies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Data Storage & Security

Enquiries submitted through our contact form are processed by Web3Forms and delivered directly to our email. We do not store your form submissions on our website. We take reasonable steps to protect any personal information you share with us.

7. Your Rights

You have the right to request access to any personal information we hold about you, request that we correct or delete it, and opt out of any future communications at any time. To exercise these rights, contact us at pixelsbydaniela@gmail.com.

8. Third-Party Links

Our website contains links to third-party sites including Pink Book, Pargo, and social media platforms. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact

Questions about this policy? Get in touch →